A Florida family is in shock after receiving a massive quote to replace the batteries in their used electric vehicle. The family was quoted more than they paid for their used 2014 Ford Focus Electric.
The Focus Electric was purchased for Avery Siwinski, a 17-year-old who was thrilled to have a car to get to and from school. The family paid $11,000 for the car, which had 60,000 miles (96,560 km) on the odometer.
“It was good at first,” said Siwinski KVUE News, a subsidiary of ABC. “I loved it so much. It was small and quiet and cute. And suddenly it stopped working.
Also read: How comfortable are you buying a used electric vehicle knowing the absurd battery replacement costs?
Siwinski had only had his Focus Electric for six months before the dashboard lit up with a warning message. The family took it to a store, then it completely stopped working. Avery’s grandfather, Ray, stepped in to try and find a solution.
“It turns out to be a fairly common problem for this particular car,” he said. “The Ford dealer told us that we could replace the battery. It would only cost $14,000.
It was already $3,000 more than the family had paid for the car, and the quote was only for parts. Installation and labor costs would make the price of replacing batteries even higher. If he wouldn’t fix it, Ford Auto Nation in Pinellas County offered $500 to buy the car as is, Ray claimed.
Through further research, he later discovered that the batteries were not even available for the car. “So it didn’t matter. They could cost twice as much, and we still couldn’t get it,” Ray said.
The family’s message to people looking to buy electric vehicles is: do your research. Like a motor, the battery is one of the most complex and important parts of an electric vehicle, which makes it difficult to replace and expensive as well.